Your Tasks

As Head of E-Commerce, you are accountable for the commercial success, profitable growth and continuous development of Takko Fashion’s digital commerce business. You own the D2C e-commerce business across web and app and lead the end-to-end digital trading agenda, ensuring best-in-class customer experience, conversion, monetization and operational excellence across all digital touchpoints.

Your responsibilities:

  • Overall responsibility for our D2C e-commerce business (web & app) with full P&L ownership for revenue, margin, conversion, and ensuring profitable growth
  • Definition and implementation of a consistent e-commerce and omnichannel strategy, including ownership of the digital trading agenda (trading calendar, onsite merchandising, promotions, conversion optimization)
  • Management and continuous optimization of relevant KPIs such as revenue, AOV, conversion, traffic monetization, and inventory performance
  • Further development of our e-commerce platform and app through CRO, A/B testing, personalization, automation and usage of GenAI
  • Management of geographical expansion and localization of e-commerce in Takko Fashion’s target markets
  • Ensuring an excellent end-to-end customer journey in close collaboration with CRM, marketing, IT, logistics, and customer service – including loyalty integration and omnichannel services to increase customer lifetime value
  • Building, leading, and developing our high-performing e-commerce team, managing external partners, and acting as a central interface between business and IT

Your Profile

  • University Degree in Business Administration, Business Informatics, Digital Business, or a comparable qualification
  • Several years of leadership experience (10+ years) in e-commerce / digital commerce, including multiple years with direct P&L and revenue responsibility
  • Proven track record in building and scaling a D2C and/or omnichannel business with a focus on profitable growth and customer experience
  • In-depth expertise in digital trading, conversion optimization, onsite merchandising, and personalization in a retail environment
  • Highly analytical mindset and strong command of modern e-commerce technologies, analytics, and testing frameworks (e.g., web analytics, BI tools, A/B testing, personalization solutions)
  • Experience in leading cross-functional teams and managing complex interfaces between business, IT, marketing, and CRM
  • Strong analytical and strategic capabilities combined with a pragmatic, hands-on leadership style and business-fluent German and English skills

We Offer

Security: Permanent employment contract in a retail company that has been successful for over 40 years, plus a structured onboarding process to ensure you feel comfortable with us from day one.

Work-life balance: Up to 60% remote working, 30 days of vacation plus time off on December 24 and 31, and the option to bring your dog to work.

Development: High exposure to senior management, regular feedback, annual development reviews, training for both professional and personal development, as well as regular after-work events.

Health management: Job bike leasing, free fitness apps, discounted access to gyms, free beverages, flu vaccinations, and health days.

Financial benefits: 20% employee discount, 50% seasonal vouchers three times a year, company pension scheme, capital-forming benefits, and access to numerous employee discounts (Corporate Benefits).

Socially responsible company: Through our association Takko hilft e.V., our Takko School in India, donating the proceeds from our annual sample sale, and our commitment to safe working conditions in our production countries, we make a valuable contribution to a positive and responsible society.

Interested?

Janina Eck
HR

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